Frequently Asked Questions

  • How much is UK postage?

    We offer a choice of postal services for UK customers starting at £4 (inc VAT) for Royal Mail 48 (2-3 day delivery). If you would like your order a little sooner, you can upgrade to Royal Mail 24 which gives next working day delivery, or Special Delivery for before 1PM Delivery.

  • How much is International postage?

    This is calculated on the total weight of your order. To see the cost, add the items to your cart and click check out. By changing the country selection the shopping cart will update to the correct postage cost to deliver to your country

  • Who owns UK Pen Blanks?

    UK Pen Blanks are part of the Mabie Todd group of companies.

    Mabie Todd Ltd are registered in England and specialise in everything pen related. We have a number of brands including Blackbird Ink a fountain pen ink specialist.

    Mabie Todd Limited is a company registered in England & Wales – Company registration number 10808574.

    We are registered for VAT – Our VAT registration number is GB281919155.

  • Which payment methods are accepted in the Online Shop?

    We accept most debit and credit cards including Visa, mastercard & American Express. Orders are processed through the secure pages of our payment processors, which are PayPal & Stripe

  • How long will delivery take?

    We aim to despatch all orders within 24 hours.

    Dependent on the service you select, UK orders will be 1-3 working days. (We use Royal Mail 24 & 48).

    Overseas orders typically take 3-10 days dependent on your country. All our packages are sent using a tracked service. Parcels can be delayed by customs in your country.

  • How secure is the Online Shop?
    Is my data protected?

    Your security and data are very important to us.

    Our website is secured using 256-bit encryption. You can see the padlock icon in your browser address bar, this can be clicked for more information.

    We offer two types of payment. You can enter your debit/credit card number on our secure https website or you can use PayPal, with or without a PayPal account.

  • What is 256bit encryption?

    256bit encryption is a data/file encryption technique that uses a 256bit key to encrypt and decrypt data or files. It is one of the most secure encryption methods after 128- and 192-bit encryption, and is used in most modern encryption algorithms, protocols and technologies including AES and SSL.